Information We Collect
Root Integrative Medicine may collect information you voluntarily provide through website forms, including your name, email address, telephone number, and general service interest. We also may receive basic technical information such as browser type, device type, and website activity through hosting and analytics services.
How We Use Information
We use website information to respond to inquiries, provide requested resources, communicate practice information, improve the website, and protect the security and operation of our services. We do not sell personal information.
Medical Information
Do not submit symptoms, diagnoses, medical history, medications, insurance information, or other private medical information through the general website inquiry form or ordinary email. Current and prospective patients should use the secure OptiMantra patient portal when asked to provide health information.
Service Providers and Links
We use service providers, including Netlify for website hosting and OptiMantra for secure patient requests, scheduling, forms, and patient communications. Those providers process information under their own terms and privacy practices. The website may also link to third-party sites that Root Integrative Medicine does not control.
Data Security and Retention
We use reasonable administrative and technical safeguards appropriate to the information collected. No internet transmission or storage system can be guaranteed to be completely secure. Information is retained only as reasonably necessary for the purposes described above and applicable legal obligations.
Your Choices
You may request that we update or delete information submitted through the general website form, subject to legal and operational requirements. You may also opt out of nonessential marketing communications using the instructions in those messages.
Contact
Questions about this policy may be directed to pmtedeschi@rootintegrativemed.com or 781-249-0740.
This website privacy policy is separate from Root Integrative Medicine’s HIPAA Notice of Privacy Practices, which applies to protected health information maintained by the practice.